Bio
She has over ten (10) years of professional experience as a consultant and manager in quality, productivity, and process optimization, developing her practice in organizations within the service, commercial, and logistics sectors, with a focus on operational efficiency and continuous improvement.
Possesses a solid track record in the design, implementation, and supervision of quality management and control systems, applying International Standards on Quality Management and Control (ISQMC) for accounting, auditing, and assurance service firms, as well as ISO 9001:2015 and ISQC 1 and 2 standards. Specializes in the use of tools for the diagnosis, analysis, and continuous improvement of processes, as well as in the management of documented information, contributing to the strengthening of internal systems and regulatory compliance.
You have developed extensive experience in the design and implementation of compliance policies and procedures, aligned with Law No. 155-17 on the Prevention of Money Laundering, Financing of Terrorism, and Proliferation of Weapons of Mass Destruction (AML/CFT/CPF). Your professional practice includes the development of organizational structures, definition of job profiles, strategic planning, project formulation, evaluation, and management, as well as the design and monitoring of performance indicators.
In the performance of their duties, they oversee and manage the assigned client portfolio, acting as a strategic leader to ensure quality and compliance services are executed according to the highest professional, normative, and regulatory standards. Likewise, they design, implement, and oversee the Firm's Quality Management System, ensuring alignment with applicable technical requirements and the objectives established by NIGC.
In a complementary manner, develop and strengthen business relationships with current and potential clients, actively supporting the acquisition of new business and the diversification of the service portfolio, adding value from a consultative and institutional perspective.
In academia, she is an Industrial Engineer graduated from the Instituto Tecnológico de Santo Domingo (INTEC), with a Master's degree in Quality Management and Productivity from the same institution. She has been trained in the Prevention of Money Laundering, Financing of Terrorism, and Financing of the Proliferation of Weapons of Mass Destruction, as well as in ISO 9001 standards. She is certified as an Anti-Money Laundering Certified Associate (AMLCA) by FIBA-FIU, and she is a member of the Latin American Compliance Association, actively participating in initiatives to strengthen compliance and risk management.
Your profile integrates technical expertise, a systems-thinking approach, leadership, and a commitment to excellence, positioning you as a key professional for the direction and development of quality, compliance, and risk management services in demanding and regulated organizational environments.