Quality Policy
Quality policy
We are proactive in the adoption of controls and best practices that allow us to always offer our clients a service with the highest quality standards.
At Moore ULA we have a quality control system that focuses on using different mechanisms, actions, tools and/or controls that allow us to monitor and ensure that the service we offer meets the minimum requirements established by the International Quality Control Standard (IQAS 1), which are as follows leadership, compliance with applicable ethics requirements, acceptance and continuity of customer relationships, qualified human resources, excellent execution of orders, and follow-up of the sameLikewise, we work under the quality management principles of the ISO 9000 standard described as customer focus, leadership, commitment of people, process approach, improvement, evidence-based decision making and relationship management.
We seek to ensure that our services comply with applicable national and international regulations governing the accounting and auditing profession, Moore Global Network Limited policies and procedures, our internal policies and procedures, and client expectations.
We recognize that our total commitment to quality is essential when offering any type of service, therefore, we allocate the necessary resources for the development, maintenance, documentation and implementation of policies and procedures that contribute to achieve and maintain the highest quality and efficiency.
In all our service lines we apply the following principles in the development of the work and in the preparation of the reports:
- Development and implementation of policies and procedures to ensure customer service that exceeds expectations.
- Leaders assume ultimate responsibility for the Firm's quality control system and the example they set significantly influences the adoption of quality policies and procedures at all levels of the organization.
- Maintenance of integrity, objectivity, confidentiality, professional behavior, competence and professional diligence through the most advanced methodology, human management and technical resources oriented to quality and constant improvement; complying with the Code of Ethics for Accounting Professionals of IESBA.
- Implementation of a business strategy that allows us to increase our market share, generating a high degree of recognition and competitiveness at a national and international level.
- Performing a due inquiry/update of customer data in order to assess its integrity to establish/continue or not to establish/continue business relationships.
- Planning, executing and supervising that the commitments with clients comply, in all their phases, with high quality standards.
- Ensuring that the Firm's professional team has the required and/or adequate academic training for the correct performance of its functions, while promoting continuous training for the development of new labor competencies.
- Continuous monitoring of compliance with the Firm's quality policies and procedures, in order to ensure continuous improvement of processes and customer satisfaction.
As of December 16, 2019, we voluntarily committed to the. implementation of a quality control system for accounting and auditing firms according to the resolution of the Institute of Certified Public Accountants of the Dominican Republic (ICPARD). For more information, you can consult the following link: https://www.icpard.org/resolucion-adopcion-e-implementacion-de-sistemas-de-control-de-calidad/
Currently, we are Members of the Inter-American Technical Commission on QUALITY CONTROL of the Inter-American Accounting Association (AIC): http://contadores-aic.org/comision-tecnica-control-de-calidad/