Francisco Trillo, Sales Director for Spain & Portugal in BMC Software
Now, the focus is on delivering results and achieving objectives, both in and out of the office, and technology allows work to happen anytime, anywhere.
According to Richard Foster, a professor at Yale University, 75 percent of the companies in the S&P 500 index will be replaced in the next 10 years, and that an average S&P company will be replaced every two weeks. This means that business leaders must embrace change and adapt to the new era much faster through knowledge, training and technology that will increase efficiency, agility and productivity in companies. Most importantly, however, the engine driving all the change is right up front: the employees.
Accelerating employee engagement and productivity is a task that requires preparation. "It's like when you launch a rocket into space. It's a mission that needs time, preparation, where the countdown is critical for liftoff," he acknowledges. By way of a countdown, BMC Software highlights, in its free e-book entitled "Mission: Launch a Digital Workplace," five fundamental keys to successfully achieving liftoff toward digital transformation:
5. Ignite the spark for digital change: To induce real change it is important to find the challenges employees are facing, including the company's technology gaps, to demonstrate how much they are slowing down and holding the organization back. Once the most common digital frustrations have been identified, it is time to reveal the solutions available to solve the problem and demonstrate that they will deliver tangible results to employees and leaders. In this first step, it is important that executive leaders across the enterprise play an active role in the process.
4. Create the user profile and use cases: The next step is to group employees according to their needs and roles within the company to obtain accurate quantitative and qualitative information about each of them. With this data, it is possible to develop specific use cases and identify more concrete technological needs.
3. Build the team: Now is the time to create a change team that is ready to meet any challenge. Creating a technologically "future-proof" workplace means changing the company's culture, processes, tools and systems. The people involved in this step have a relevant weight in the success of workplace digitization. This team must have a deep understanding of the organization and must include Human Resources, IT and Production managers.
2. Align people, processes and technology: Becoming a digitally agile company can only happen if employees are educated about the need for change. The first step is to abandon the "set it and forget it" mentality. The set of new digital capabilities is not turned on like a switch. Instead, employees need to be empowered to adapt, grow and work more efficiently. According to a Forrester study, on average, workers spend two days a month searching for tools to do their jobs. This is why it is essential to facilitate the way and provide them with new digital tools.
1. Publicize good results: To ensure a successful launch, it is important to publicize the results of small successes, which will drive the adoption of new digital skills in the new workplace. At this point, it is transcendental to maintain contact with the different levels of the organization in charge of this transformation. If the adoption of the new digital model is not quickly reinforced, it will be difficult to maintain it over time.
In conclusion, companies must understand that there are many benefits of a digital workplace and that the use of new technologies aligned to business processes are key to achieve continuous growth at the enterprise level, aligned with the development and evolution of employees.
